The Importance of Business Continuity for Payroll

Paying employees is fundamental to every organisation and a timely, accurate and compliant payroll delivery relies on technology, robust process, and a competent, well-trained payroll team. Every organisation is subject to somewhat unique terms and conditions of employment, requiring different combinations of people, process, and technology. But what happens when something disrupts this combination and…

Read More
Maximising communication in the public sector through effective procurement

Jason Lusty, Senior Business Development Manager at CFH Docmail Limited explains how choosing the right communications partner can help organisations manage their communication spend whilst delivering improved outcomes. Public sector organisations are finding themselves increasingly under pressure to not only deliver the very best services to their audiences but to achieve efficiency savings and justify…

Read More
Knocking down the barriers to digital transformation

Although, digital transformation has recently grown, for many organisations, digital transformation strategies are frequently surpassed by business demands. Robert Lindsey, managing director, Certes IT Agility Ability™, addresses the various barriers to digital transformation and discusses how organisations can strengthen strategies to secure successful outcomes. Decreasing the digital acceleration gap A study in May 2022 reported…

Read More
Old technologies, new problems: tackling legacy IT requires a shift in mindset

The Government Commercial Function describes Legacy IT as a ‘multi-billion-pound problem’. Civica’s Executive Director (Central Government), Steve Thorn explains how a change in mindset can help to tackle this burning issue across the public sector. Over the past few months, I’ve written at length in this magazine about the ‘data dilemma’ across our public services.…

Read More
Diversity and Inclusion strategy leads to reduced turnover

The UK workforce is more diverse than it has ever been, which is great news for those looking beyond political correctness and implementing fair policies and working practices; looking to make a real difference. When diversity, equality, and inclusion (DEI) are taken seriously in the workplace, the organisation benefits from a larger and more diverse…

Read More
Has summer works procurement changed?

The education sector is well versed in procuring built environment work to be carried out during the summer months, but it’s come to the attention of our regional manager Emma Hesbrook that due to current market constraints there is a greater need than ever before for the planning process to be initiated earlier. There are…

Read More
Accelerate Council Refunds with Virtual Payment Cards

Whilst there is a long and growing list of options available to public sector organisations to collect money from bill payers, tenants and taxpayers, large scale distribution of payments has for a long time been a far more complex challenge. The days of large-scale cheque issuance are quickly (and thankfully) becoming a distant memory. An…

Read More

Rob Wolfe, Managing Director at CHY Consultancy and Impact Evaluation Standard Steering Committee Member explains why creating a better framework to support organisations to deliver social value is relevant and important. The Impact Evaluation Standard (IES) is a framework for public and private sector organisations to qualitatively and quantitatively assess their social value. It is…

Read More
Making changes that meet with success

There are always new challenges to meet and better ways of doing things and no organisation can afford to stand still, but change should be planned and implemented with care to avoid doing more harm than good. Making changes, be it to the organisation’s values, processes, practices or attitudes, can be a daunting prospect. When…

Read More