Archive for October 2026

Jonathan Batchelor, CEO of What Caused This, explains why public-sector organisations need to turn individual problems into shared understanding, better decisions and lasting organisational learning. Public-sector organisations are not short of information. Incidents, complaints, audits, service failures, performance measures and improvement plans all generate records. Most organisations already have systems to capture that information, manage…

Luigi Bertino, Product Marketing Manager at Canon UK & Ireland, explores why the NHS’s digital transformation must extend beyond individual systems and why information quality matters. Digital transformation in healthcare is about people. Technology can create new possibilities, but its real value is measured by what it enables healthcare professionals to do and, ultimately, how…