Posts by Public Sector Focus

In today’s increasingly demanding environment, citizens require more support than ever before, underscoring the vital importance for all public sector organisations to strive for maximum efficiency and responsiveness. What’s the best way to do this? GovNews, collaborating with our partner RingCentral, conducted a survey within the public sector, seeking insights into their challenges and communication…

The pandemic showed that digitalisation underpinned by the latest in communications technology, can provide answers to seemingly intractable problems. Much has already been achieved, but it is now vital to build upon this progress. This white paper will explore ways in which greater advances can be made. In partnership with RingCentral, it provides insight into…

Paying employees is fundamental to every organisation and a timely, accurate and compliant payroll delivery relies on technology, robust process, and a competent, well-trained payroll team. Every organisation is subject to somewhat unique terms and conditions of employment, requiring different combinations of people, process, and technology. But what happens when something disrupts this combination and…

Payroll is an essential part of every organisation and managing time and attendance records for inclusion with payroll can be both time-consuming and error prone. The resources that you allocate to routine payroll administration and manual activities can often be better used on other tasks and their time spent more efficiently. Yet even with this…

Jason Lusty, Senior Business Development Manager at CFH Docmail Limited explains how choosing the right communications partner can help organisations manage their communication spend whilst delivering improved outcomes. Public sector organisations are finding themselves increasingly under pressure to not only deliver the very best services to their audiences but to achieve efficiency savings and justify…

Although, digital transformation has recently grown, for many organisations, digital transformation strategies are frequently surpassed by business demands. Robert Lindsey, managing director, Certes IT Agility Ability™, addresses the various barriers to digital transformation and discusses how organisations can strengthen strategies to secure successful outcomes. Decreasing the digital acceleration gap A study in May 2022 reported…

The Government Commercial Function describes Legacy IT as a ‘multi-billion-pound problem’. Civica’s Executive Director (Central Government), Steve Thorn explains how a change in mindset can help to tackle this burning issue across the public sector. Over the past few months, I’ve written at length in this magazine about the ‘data dilemma’ across our public services.…

The UK workforce is more diverse than it has ever been, which is great news for those looking beyond political correctness and implementing fair policies and working practices; looking to make a real difference. When diversity, equality, and inclusion (DEI) are taken seriously in the workplace, the organisation benefits from a larger and more diverse…